This is the "HELP, FAQs, VIDEOS ON RESEARCH CONCEPTS" page of the "Technical Communication" guide.
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Last Updated: Apr 1, 2014 URL: Print Guide RSS UpdatesEmail Alerts


Quick Help; scroll down for more options

For useful tips,  browse three more TCM research guide pages via tabs in ALL CAPS above. 

Get quick resource or research strategy tips via phone whenever the library is open at:


More Help

At far right, see contact options to send a question, or propose a phone- or in-person consultation with subject specialists Randall Halverson or May Jafari (scroll down). Please provide several times that you are available; we will respond!

Short video tutorials on how to use major databases to find articles are linked on the left side of guide "Find, Access, & Cite Articles". 

FAQs and tutorials regarding research vocabulary and academic expectations are linked at right. 


Remote access to resources

To access library resources from off-campus:

1. Recommended: establish a VPN link; see The basics of VPN at IU. UITS' technology Support Center can assist.

2. Then access a resource that you are interested in


1. Use a "library" link each time you need to access a resource.

2. Library links include proxy server code to "authenticate": log in to the library's server via an IU pop-up window, and use the resource.


Videos on Research Concepts

Identify a peer-reviewed/refereed Journal? (Courtesy of ASU libraries)

Basics of APA Style (Use link "view the tutorial"; on a PC, use the vertical slider bar at the right to browse topics)

University Library research skills tutorials*: 

Avoiding Plagiarism (2.5 minutes)
Citing Sources (1.5 minutes)
Open and Hidden Web (3 minutes)
Popular or Scholarly? (6 minutes)
*Technical notes: if a University Library tutorial does not download and start automatically:
  • On a pc: look for tiny icons in the upper right of the browser screen. Move your cursor over each icon or link to see see what these do. One should give you the option to open the tutorial via Adobe Reader. Internet Explorer may work better than Chrome or Mozilla Firefox.
  • On a mac: Safari may work better than Chrome or Firefox.
Coastal Carolina University Instructional Videos**: (humorous and short; last 3 minutes):
Suggested videos:
Linked 4th from top left: "Why Citing is Important"
Linked at top right: "What is a Scholarly Article?"
Linked 2nd from top right: "Scholarly versus Popular" articles
Linked 4th from top right: "How to Locate Scholarly Articles"    

 **Technical note: The Coastal Carolina tutorials generally download and run automatically. If not, try a different Internet browser.   

Subject Librarians Randall H. & May J. (below)

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Randall Halverson
Contact Info
274-3668; UL 2140C. I'm happy to support your classwork or research. Use Oncourse messages, checking "send copy to email"), or voicemail to leave a question or times you could meet. For S'14, I'm at "Ask a librarian" chat help most Wednesdays 11am-1pm.
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Subject Librarian

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May Jafari
Contact Info
IUPUI University Library - UL 4115A
755 W. Michigan St.
Indianapolis, IN 46202-5195
(317) 274-0486
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